Sands of Kahana is delighted to announce our designation as an RCI Gold Crown Resort for 2019. Only a select number of RCI-affiliated resorts meet RCI’s requirements for recognition and have earned the RCI Gold Crown Resort award. These resorts have attained high levels of excellence in resort accommodations, hospitality and member experience ratings as measured by RCI over the previous 12-month period.
“Setting a standard worthy of an RCI Gold Crown Resort property designation is something we put into practice daily in every area of our organization,” said Wayne Cober, Soleil Management Vice President of Hawaii operations. “That we’ve been recognized by RCI exchange members for providing excellent accommodations and customer service is a great honor. Continuing to maintain that standard is a great challenge and one we happily accept.”
RCI’s Resort Recognition Program helps ensure that RCI- affiliated resorts adhere to RCI’s standards for quality in accommodations, hospitality and member experience.
Achieving RCI Gold Crown Resort status is dependent almost exclusively on RCI member feedback through post-departure surveys. RCI visitors are asked to rate their experience on a 1 to 5 scale in the following areas:
The fact we were able to earn these high marks is testament to our team’s pride and work ethic, and we sincerely thank them for their efforts in helping us achieve this honor.
RCI is the worldwide leader in vacation exchange with more than 4,000 affiliated resorts in approximately 100 countries. RCI pioneered the concept of vacation exchange in 1974, offering members increased flexibility and versatility with their vacation ownership experience. Today, through RCI® Weeks, the traditional week-for-week exchange system, and RCI Points®, the industry’s first global points-based exchange system, RCI provides flexible vacation options to its approximately 3.7 million RCI subscribing members each year.